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Richauto DSP Can Not Load Full And Stop | Troubleshooting

If you own a china cnc router whose system is Richauto DSP A11 or Richauto DSP RZNC 0501, the handheld controller DSP screen can not load full and stop in the process of loading like the below picture shows: it is frozen at lauch with a "Richauto System is loading 16%", or it only goes to 62% and goes no further. This percentage is random and can be arbitrary. In short, the handheld controller cannot complete the loading process. We are committed in building excellent cnc wood router, multi-head cnc router and cnc wood lathe machines for many years. 
dsp not load full

In this case, you must have two questions in your mind.

1) How to repair it?

2) Is there any instruction for me so I can repair it myself?

 

The answer is definitely yes. We can update the firmware of Richauto DSP to solve this error. Please refer to instruction details in below. 

 

Step 1. You need have the update firmware file in your hand. You can request this file from us or from your CNC supplier.  Update file format: extension****.pkg.
(Please noted, no need to open it in your computer after got this file, please just copy it to your USB flash, and then use your DSP handheld controller to run it from the USB flash.)

Step 2. Please copy the firmware file to a U disk (USB flash).

Step 3. Please cut off the power for DSP. (If already off power, please ignore this step)

Step 4. Please press button “ORIGIN/ OK” and no loose it, meantime power on for DSP, and keep press OK button until handheld DSP controller screen display as below:
richauto dsp 

Step 5. Please insert the U disk (the one which we have put the update file there) into the DSP handle.

Step 6. Please select item “Update System”, press OK to enter, and screen display:  

richauto dsp update

Step 7. Please select “UDisk File”, press “OK” to enter, then select the firmware file, press “OK”, system will start upgrade automatically.

Step 8. After upgrade complete, please restart the DSP controller. Now the Richauto DSP should work good.  

In some cases, the RichAuto handheld controller returns to Chinese language after firmware is upgraded. Please read the following course to see how to convert it into English bace:
Set RichAuto from Chinese to English

To view our full product lines, please click cnc router machines for sale

If you need assistance or order the richauto controller, please contact us freely.

Email: [email protected]


                                                                                     Original article from Jinan EagleTec CNC Machinery Co.,Ltd.

                                                                                     Repost please indicate the source. 




 

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