In this case, you must have two questions in your mind.

1) How to repair it?

2) Is there any instruction for me so I can repair it myself?

The answer is definitely yes. We can update the firmware of Richauto DSP to solve this error. Please refer to instruction details in below. 

Step 1. You need have the update firmware file in your hand. You can request this file from us or from your CNC supplier.  Update file format: extension****.pkg.
(Please noted, no need to open it in your computer after got this file, please just copy it to your USB flash, and then use your DSP handheld controller to run it from the USB flash.)

Step 2. Please copy the firmware file to a U disk (USB flash).

Step 3. Please cut off the power for DSP. (If already off power, please ignore this step)

Step 4. Please press button “ORIGIN/ OK” and no loose it, meantime power on for DSP, and keep press OK button until handheld DSP controller screen display as below:
 

Step 5. Please insert the U disk (the one which we have put the update file there) into the DSP handle.

Step 6. Please select item “Update System”, press OK to enter, and screen display:  

Step 7. Please select “UDisk File”, press “OK” to enter, then select the firmware file, press “OK”, system will start upgrade automatically.

Step 8. After upgrade complete, please restart the DSP controller. Now the Richauto DSP should work good.  

In some cases, the RichAuto handheld controller returns to Chinese language after firmware is upgraded. Please read the following course to see how to convert it into English bace:
Set RichAuto from Chinese to English

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If you need assistance or order the richauto controller, please contact us freely.

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                                                                                     Original article from Jinan EagleTec CNC Machinery Co.,Ltd.

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